Why Can’t I See Comments on Instagram? What to Do When Instagram Comments Are Not Appearing on Your Posts

By: Ellen Bartolino

Engaging with followers through comments is a key aspect of using Instagram, but when comments aren’t showing on a post on Instagram, it can be quite frustrating. This issue can arise from several causes, such as app glitches, privacy settings, or even user preferences that may impact the visibility of comments. For instance, a post owner may have turned off the comments, or there may be a problem with Instagram related to the app’s performance. In this guide, we’ll explore the reasons why you might not be able to see someone’s comments and provide actionable steps to fix the issue of Instagram comments not showing, whether it’s due to app issues or simply needing to close the app and open it again from your phone to refresh the connection.

Why can’t I see comments on Instagram

Why Instagram Comments Are Not Showing

When Instagram comments do not show, there can be a variety of reasons contributing to the issue. Understanding these causes can help you fix comments that do not show on posts.

Common Issues Affecting the Visibility of Comments

Several factors can affect the visibility of comments on Instagram. If you’re unable to see the comments on Instagram, here are some common reasons:

  1. Internet Connection Issues: A weak or unstable internet connection can cause Instagram to load incompletely, preventing comments from showing on Instagram. Make sure your Wi-Fi or mobile data is functioning properly. Try switching between networks to see if the issue resolves​.
  2. Outdated Instagram App: If you’re using an old version of the Instagram app, this may result in app glitches, including comments not showing. Updating to the latest version can help you resolve the issue.
  3. Account or Privacy Settings: Sometimes, the account owner may have set restrictions on their posts, like enabling comment filters or even turning off comments for certain posts. This could be a reason why you can’t see comments on Instagram.
  4. Instagram’s Comment Filtering: Instagram uses filters to hide offensive comments or specific words. If a comment contains filtered words, it may not be visible on the post​.
  5. Technical Glitches in the App: Occasionally, issues within the Instagram app itself, like server problems, can lead to comments under posts not showing. If this is the case, refreshing the app or waiting until Instagram resolves the issue might be the only solution​.

How Instagram’s Comment Settings Can Hide Comments

Instagram users can customize their posts to limit who can comment. If the post owner has disabled comments or restricted specific users from leaving comments, this may be the reason you are unable to see comments on their posts. Additionally, comments may be hidden automatically if they violate Instagram’s community guidelines ​(The Teal Mango).

The Role of Your Internet Connection in Showing Instagram Comments

A reliable internet connection is crucial for loading all Instagram features properly. If your internet connection is weak, you may experience issues with viewing comments, likes, or other interactive features on the app. Switching between Wi-Fi and mobile data, or refreshing the connection, can often fix this problem​ (TDFTIPS).

I remember a time when I couldn’t see any comments on one of my posts. At first, I thought it was a glitch, so I refreshed the app, but nothing changed. I eventually discovered that my internet connection wasn’t stable, which was preventing the comments from loading. After switching from Wi-Fi to mobile data, I was able to see all the comments under my post again.

How to Fix Instagram Comments Not Showing

Experiencing comments that don’t show can be frustrating, but there are several solutions to resolve the issue and make the comments visible again.

Clear Cache and Update the Instagram App

One of the easiest ways to fix comments not showing is to clear the cache on Android devices or offload the app on iPhones. Cached data can sometimes lead to glitches in the app, including issues with comment visibility.

  • Clear Cache on Android: Go to Settings > Apps > Instagram > Storage > Clear Cache.
  • Offload the App on iPhone: Go to Settings > General > iPhone Storage > Instagram > Offload App. Reinstall the app afterward.

Additionally, keeping your app updated is crucial. An outdated app often results in errors like comments not showing on Instagram posts. Head to the Google Play Store or Apple App Store to download the latest version of Instagram.

Steps to Fix Instagram Comments Not Loading on Posts

If you’re still unable to see comments on Instagram posts, try these steps:

  1. Restart the App: Close Instagram completely and reopen it to refresh its processes.
  2. Log Out and Log In: Signing out of your account and back in can help refresh the connection to Instagram’s servers​,
  3. Switch Network Connections: If your internet connection is unstable, switch between Wi-Fi and mobile data to ensure a reliable network,
  4. Check the Post’s Settings: Make sure the post owner has not disabled comments or applied restrictive settings that prevent you from seeing them.

Check the Post’s Settings for Disabled Comments

The issue might not be with the app itself. Some users choose to turn off comments on their posts, which prevents anyone from seeing or leaving comments. Additionally, they might have applied comment filtering settings that block certain types of comments from being displayed.

Once, I posted a picture on Instagram and didn’t realize I had accidentally turned off the comments. My friends were trying to interact, but no one could leave a comment on the post. It wasn’t until a friend messaged me that I realized my mistake. A quick adjustment in the post settings fixed the issue, and the comments appeared as they should.

They might have applied comment filtering settings

Understanding Instagram’s Comment Features

Instagram offers several features that allow users to manage how comments appear on their posts. If you want to better understand why you can’t see comments on Instagram, consider these features and settings.

The Importance of Real Instagram Comments

When you leave a comment on a post, it’s important that these are real Insta comments, meaning they follow community guidelines and do not include spam or offensive content. Comments that violate these guidelines may be hidden automatically or deleted by Instagram’s system.

A 2023 case study focused on brand engagement through Instagram comments revealed that comments play a critical role in influencing customer decisions. For example, 83% of Instagram users reported that they discovered new products or services through comments and interactions on posts​ (EmbedSocial). This underscores the importance of visible comments for businesses, especially in sectors relying on user engagement for conversions.

How Comment Filters May Affect Visibility

Instagram provides tools to filter out comments that contain certain words or phrases. These filtered comments won’t be visible unless the post owner adjusts their settings. If a post uses this filtering system, certain comments may be hidden from both the post owner and other users.

In some cases, offensive comments are automatically blocked, which can further affect comment visibility. This feature is designed to keep discussions civil and respectful, but it can also hide certain comments that may not seem offensive to everyone​.

Best Practices to Prevent Future Instagram Comment Issues

To ensure smooth interaction on Instagram and prevent comments on their Instagram from disappearing or not loading, it’s crucial to follow some best practices. These steps will help you address issues like comments not showing on Instagram posts and improve your overall Instagram experience.

Keeping the Instagram App Updated

Keeping your Instagram account up to date is one of the most important actions to fix the problem of comments not appearing on someone’s post. When you update the app, it often includes bug fixes that resolve issues like comments not showing or loading under posts. Additionally, updates address glitches with comments under someone’s Instagram photos that may result from outdated versions of the app. If you can’t find or can’t see the comments under your post, updating the app is a simple solution to make it work better.

Enabling automatic updates will ensure that you are always using the latest version of the app, reducing the chances of encountering issues like someone’s comment disappearing from a post (TDFTIPS)​(Techvocast).

How to Improve Your Internet Connection for a Better Experience

A stable and reliable internet connection is essential for viewing and posting comments on Instagram. If your internet isn’t working properly or you experience slow data speeds, you might find that comments on posts fail to load or you still can’t see the comments on someone else’s post. To avoid this, ensure your Wi-Fi or mobile data is strong. Restarting your router, switching networks, or resetting your connection are simple fixes that can help resolve problems where you can’t access comments or open the comment section​ (Techvocast).

If you continue having issues with seeing your comments or viewing comments on Instagram, consider using a different network or switching from Wi-Fi to mobile data to see if that improves the app’s performance.

A stable and reliable internet connection is essential for viewing and posting comments on Instagram

Conclusion

Dealing with Instagram comments not showing can be frustrating, but there are several effective solutions to fix this problem. From updating the Instagram app to ensuring a stable internet connection, these steps can help resolve issues quickly. Understanding how Instagram’s settings, like comment filters or disabled comments, affect visibility also gives you more control over your social media interactions. By following best practices—such as keeping your app updated and monitoring network stability—you can avoid future problems and enjoy a smoother experience on Instagram.

Frequently Asked Questions

How does Instagram’s “Hide Offensive Comments” feature work?

Instagram’s “Hide Offensive Comments” feature automatically filters out comments that may contain inappropriate or offensive language. The platform uses machine learning to detect harmful language and hides it from view. Users can also create a manual filter by specifying certain words or phrases they want to block from their comment sections. If you notice comments aren’t visible, it may be due to these filters being activated by the post owner.

Can slow mobile data affect the visibility of Instagram comments?

Yes, a slow or unstable mobile data connection can prevent comments from loading on Instagram. The app requires a stable connection to display all post interactions, including comments. Switching from mobile data to Wi-Fi or vice versa may help if you’re experiencing connection problems. Testing your internet speed can also reveal if the issue stems from slow data.

Why are my Instagram comments only visible to me?

If your comments are only visible to you and not to others, it could be due to shadowbanning, or because the post owner has set their account to restrict certain users from commenting. Shadowbanned accounts are flagged by Instagram for violating community guidelines, which can result in limited visibility of interactions, such as comments​.

Why do I need to open a specific Instagram post to view its comments?

Sometimes, Instagram may not automatically show comments under posts in the feed. To view comments, you may need to manually open the post by tapping on the comment icon. This could be a temporary glitch, or Instagram might be reducing visible comments to improve load times, particularly for posts with a large number of comments.

What should I do if Instagram comments disappear after being posted?

If your comment disappears after posting, it could be due to the comment containing restricted words, violating Instagram’s community guidelines, or being flagged as spam. Additionally, a poor internet connection or temporary app issue might cause your comment not to appear. Try reposting the comment or checking if your app is up to date​.

Author Bio

Ellen Bartolino

Ellen is a seasoned author and communication expert, with a particular focus on Instagram. Her extensive knowledge of the platform has allowed her to create engaging and effective content for businesses and individuals alike. Ellen has a proven track record of crafting compelling Instagram captions and influencer marketing.