How to Launch Interactive Live Shopping Events on Instagram: A Step-by-Step Guide to More Sales

By: Ellen Bartolino

Instagram Live Shopping is revolutionizing the way businesses sell online, combining the convenience of online shopping with the engagement of a live broadcast. Whether you’re a small business or a major brand, live shopping on Instagram allows you to showcase your products in real-time, interact with viewers, and drive instant purchases. By using features like shopping tags and the shop, businesses can sell products directly through live sessions, making it easier than ever for customers to buy products on Instagram without leaving the app.

In this guide, we’ll walk you through how to set up live shopping, maximize engagement, and drive sales using the power of Instagram. From setting up your Instagram business account to hosting a live shopping event featuring your best products, you’ll learn everything you need to know about Instagram Live Shopping.

how to launch interactive live shopping events on instagram

Getting Started with Instagram Live Shopping

What is Instagram Live Shopping?

Instagram Live Shopping is a feature that enables businesses to sell products directly during a live video. By using shopping tags, brands can highlight product details in real-time, allowing viewers to make purchases directly from the app. This transforms the traditional shopping experience into an interactive and engaging process, where customers can ask questions, see products in action, and shop seamlessly.

Why Businesses Should Use Instagram Live Shopping

With the rise of livestream shopping, brands now have an innovative way to connect with customers and drive sales. Here’s why businesses should use Instagram Live Shopping:

  • Boost Engagement – A live shopping session allows businesses to interact directly with their audience, answering questions and creating a more personalized shopping experience.
  • Showcase Your Products in Real-Time – Businesses can use live demonstrations to highlight product features, increasing customer confidence in their purchases.
  • Seamless Checkout Process – Customers can purchase products on Instagram instantly using checkout on Instagram, simplifying the buying process.
  • Leverage the Power of Instagram – With millions of active users, Instagram offers a massive potential customer base for shopping activities.

By utilizing Insta Live Shopping, businesses can create a more dynamic online shopping experience that encourages impulse purchases and customer interaction.

When I first started selling handmade jewelry online, I struggled to get customers to trust my products. Photos and descriptions weren’t enough—I needed a way to showcase my pieces in real-time. That’s when I discovered Instagram Live Shopping. By hosting live shopping events, I was able to interact directly with my audience, answer their questions, and show them the details of my jewelry up close.

Setting Up Live Shopping on Instagram

How to Set Up Live Shopping on Instagram

Before hosting a live shopping event, you need to ensure your Instagram account is properly configured for Instagram Live Shopping. Follow these steps to set up Instagram Live Shopping:

  1. Switch to a Business or Creator Account – A business account or creator account is required to access live shopping features. If you haven’t already, go to Instagram settings and switch your account type.
  2. Set Up Your Instagram Shop – Use Meta for Business to create and manage your product catalog. You’ll need to link your shop to Commerce Manager and ensure it meets Instagram’s policies.
  3. Enable Live Shopping – In Commerce Manager, navigate to “Live Shopping” and enable the live shopping feature for your account.
  4. Tag Products on Instagram – Before going live, make sure your products are added to your shop so you can tag products during the live broadcast.
  5. Check Instagram Shopping Eligibility – Your business must comply with Instagram’s shopping activities policies and be located in a supported region.

A 2023 report by eMarketer found that the livestream shopping market is expected to reach $68 billion in sales by the end of 2023, with Instagram Shopping being one of the leading platforms driving this trend. The report highlights that businesses using live shopping features see a 20% increase in conversion rates compared to traditional e-commerce methods.

Requirements for an Instagram Business Account

To access Instagram Live Shopping, your business account must meet certain requirements:

  • Your shop must be linked to a Facebook Business Page.
  • You need a product catalog with at least one product approved for Instagram shopping.
  • Your Instagram business account must be linked to a Facebook account through Meta for Business.
  • You must agree to Instagram’s commerce policies.

By following these steps, you’ll be ready to host a live shopping event featuring your products and create an interactive shopping experience for your audience.

A successful Live Shopping stream

How to Launch a Successful Live Shopping Event

Preparing Your Instagram Live Shopping Stream

A successfulLive Shopping stream requires careful planning. Here’s how to ensure your live event runs smoothly:

  1. Plan Your Products in Advance – Decide which products to sell and ensure they are added to your product catalog. You’ll be able to tag products on Instagram during the live broadcast.
  2. Promote Your Live Shopping Session – Use Instagram Stories, posts, and Instagram insights to generate buzz before going live. Consider setting up product launch reminders to notify followers.
  3. Choose the Right Time – Review Instagram insights to determine when your audience is most active. Hosting a live shopping event when followers are online increases engagement.
  4. Set Up a Professional Background – Ensure your live shopping session looks polished by using good lighting and a clutter-free background to enhance the shopping experience.
  5. Test Your Equipment – Make sure your camera, microphone, and internet connection are stable to avoid disruptions.

A 2023 case study from Meta for Business highlighted how fashion retailer Revolve leveraged Instagram Live Shopping to increase sales and customer engagement. The brand hosted a live shopping event featuring their latest clothing collection, allowing viewers to see products up close, interact with influencers, and purchase items directly on Instagram.

By using shopping tags and the shop feature, Revolve saw a 40% increase in real-time purchases during the event and a 25% boost in follower engagement. The brand also reported that customers who participated in the live broadcast were more likely to return for future shopping events, proving the effectiveness of livestream shopping as a long-term strategy.

Best Practices for Tagging Products and Using the Shopping Feature

During your Instagram Live Shopping stream, follow these tips to maximize sales:

  • Use Shopping Tags – When discussing a product, tag products so customers can view the product details page and purchase directly on Instagram.
  • Showcase Your Products in Action – Conduct live demonstrations to give viewers a closer look at features and benefits.
  • Engage With Your Audience – Encourage viewers to join your live by asking questions, responding to comments, and creating a conversational atmosphere.
  • Highlight the Checkout Process – Remind viewers that they can complete their purchases using checkout on Instagram, making it easy to buy without leaving the app.
  • Use Instagram Stories for Follow-Ups – After the live shopping event, share key moments in Instagram Stories to attract more potential buyers.

By following these strategies, you can create an engaging Instagram Live Shopping experience that converts viewers into customers.

One of my biggest successes came when I launched a limited-edition necklace collection during a live broadcast. I used shopping tags to highlight each item, and within 30 minutes, I had sold out of my most popular designs. The ability to sell products directly during a live shopping session completely transformed my business, making my brand more interactive and trustworthy.

create an engaging Instagram Live Shopping experience

Maximizing Sales and Engagement During Live Shopping

How to Drive Sales Using Instagram’s Shopping Feature

The Instagram Live Shopping feature is designed to help businesses sell products directly while engaging with their audience. To drive sales, focus on creating an interactive and immersive shopping experience. Start by building anticipation before the live event using Instagram Stories and posts that tease the products you’ll feature. When the stream begins, introduce your brand and give viewers a reason to stay, such as exclusive discounts or limited-time offers.

During the live broadcast, use shopping tags to highlight each product as you showcase it. Talk about its benefits, demonstrate it in real-time, and encourage viewers to ask questions. The more engaged your audience is, the more likely they are to complete a purchase. The checkout on Instagram option allows customers to make purchases directly from the app, ensuring a seamless shopping experience. Keep reminding viewers that they can buy instantly by clicking the tag products feature at the bottom of the screen.

After the stream, keep the momentum going by sharing highlights in Instagram Stories and responding to any additional customer inquiries. Engaging with your audience after the live shopping event can help build long-term relationships and increase sales.

According to Hootsuite’s Social Media Trends Report 2023, brands that use Instagram Live Shopping see 30% higher engagement rates compared to standard product posts. Consumers are more likely to interact with live content, ask questions, and make impulse purchases when they see products demonstrated in real-time.

Engaging Your Audience and Boosting Conversions

A successful live shopping session isn’t just about showcasing products on Instagram—it’s about creating a two-way conversation that keeps viewers invested. Encourage participation by asking questions and responding to comments in real-time. Viewers are more likely to buy when they feel heard and valued.

Adding storytelling to your product demonstrations makes the shopping experience more personal and relatable. Instead of listing features, share real-world use cases or customer testimonials. Showing products in action through live demonstrations also helps build trust, as customers can see how an item works before purchasing.

Another way to boost conversions is by creating a sense of urgency. Limited-time offers, exclusive discounts for live viewers, or special gifts with purchases can all motivate customers to take action. Remind them that they can continue shopping even after the Live Shopping stream ends, as customers can continue shopping through your shop on the Instagram app.

By keeping the session engaging and interactive, businesses can maximize sales while strengthening their connection with their audience.

A successful live shopping session

Conclusion

Instagram Live Shopping is a powerful tool that transforms the shopping experience by combining livestream shopping with real-time engagement. Whether you’re a small brand or a well-established business, the live shopping feature allows you to sell products directly while interacting with your audience. By leveraging shopping tags, showcasing products in action, and using checkout on Instagram, you can create a seamless online shopping experience that drives more conversions.

Setting up a live shopping event requires careful planning, from ensuring your Instagram business account is properly configured to promoting your live broadcast in advance. During the live shopping session, keeping the audience engaged with live demonstrations, exclusive deals, and interactive conversations will help maximize sales.

With the power of Instagram, businesses can connect with their customers in a more personal way while making shopping on Instagram more convenient and enjoyable. If you haven’t explored Insta Live Shopping yet, now is the time to start a live and see how it can help grow your business.

Frequently Asked Questions

How to Use Instagram Live Shopping for a Business Account

To use Instagram Live Shopping, you must have an Instagram business account that meets Instagram’s shopping eligibility requirements. Your shop should be linked to Commerce Manager, and you need an approved product catalog with products on Instagram ready for tagging. Before starting a live shopping session, ensure that the shopping feature is enabled within the Instagram app so you can showcase and sell products directly during your stream.

Does Instagram Live Shopping Require a Facebook Business Page?

Yes, businesses looking to use Instagram Live Shopping must have their shop linked to a Facebook Business Page through Meta for Business. This connection helps manage your shopping activities and ensures a seamless checkout process. Without a linked page, you won’t be able to set up an Instagram shop or use the live shopping feature.

Can I Tag Products During a Live Shopping Event?

Yes! One of the key benefits of Instagram Live Shopping is the ability to tag products on Instagram in real time. Before going live, make sure the items you want to feature are added to your product catalog. As you showcase each product, tap the shopping tags option to highlight them at the bottom of the screen, allowing viewers to see product details and complete purchases without leaving the app.

Is Instagram Live Shopping Available for All Businesses?

While Instagram Live Shopping allows businesses to engage with customers in new ways, not all accounts have access. The live shopping feature is currently available in select regions, and businesses must comply with Instagram’s commerce policies. To check availability, visit Meta for Business or your Commerce Manager settings.

How Can Live Shopping Events Help My Business Grow?

Hosting a live shopping event featuring your products can significantly boost brand awareness and sales. The power of Instagram allows businesses to connect with audiences in an authentic way, making it easier to demonstrate products in action, answer customer questions, and create a more interactive shopping experience. Additionally, events can help build trust, increase conversions, and drive repeat customers who enjoy the convenience of online shopping.

Author Bio

Ellen Bartolino

Ellen is a seasoned author and communication expert, with a particular focus on Instagram. Her extensive knowledge of the platform has allowed her to create engaging and effective content for businesses and individuals alike. Ellen has a proven track record of crafting compelling Instagram captions and influencer marketing.