How to Automate Instagram Welcome Messages for New Followers: The Ultimate Guide to Automatically Send a Greeting 

By: Ellen Bartolino

Making a strong first impression is key to growing and managing an active Instagram account, especially when it comes to engaging with new Instagram followers. In today’s fast-paced digital world, businesses, creators, and marketers are leveraging automation tools to streamline communication. One of the most effective ways to do this is by setting up an automated message to welcome Instagram users who follow your profile. By using Instagram automation, you can instantly send automated messages such as direct messages (DMs) to your audience, ensuring every new follower is acknowledged without requiring hours of manual work.

Whether you’re aiming to boost customer support, save time with auto-replies, or create a positive first impression, automated Instagram DMs are a powerful way to engage with customers. In this guide, we’ll show you how to set up automated messages, use pre-written messaging systems, and even explore advanced tools like chatbots and AI-powered automation. Additionally, we’ll discuss how to enable automated messages using Instagram’s built-in features, as well as third-party platforms like IGDM Pro. By the end of this article, you’ll know how to create personalised auto-messages, grow your business, and make the most of social media management tools.

how to automate instagram welcome messages

Why Automating Instagram Messages is Important

Building relationships with new Instagram followers is the foundation of successful Instagram interactions. However, responding to every message on Instagram manually can quickly become overwhelming, especially for Instagram business accounts that engage with hundreds—or even thousands—of followers. This is where automation becomes a game-changer.

Benefits of Sending an Automated Message

  1. Save Time and Reduce Manual Work: By enabling Instagram automation, businesses can avoid the repetitive task of responding manually to each Instagram direct message. Instead, tools that allow you to send automated messages or instant replies take over, freeing up time to focus on other critical aspects of your business.
  2. Ensure Timely Responses: An auto-message ensures your followers don’t have to wait for a reply, creating a positive first impression and maintaining engagement across different time zones. For example, an automated direct message that says, “Thank you for your message! We’ll get back to you shortly,” can help set expectations and build trust with your audience.
  3. Boost Engagement and Conversions: Automated DMs aren’t just about efficiency—they’re about connection. By delivering a personalised welcome message to every new follower, businesses can begin conversations that lead to stronger relationships and higher conversion rates. Adding links to your website or email sign-ups within your Instagram DMs can further drive your customer experience and sales pipeline.
  4. Enhance Customer Support: Many businesses use chatbots to handle conversations, especially when followers send messages asking about common queries. Automating responses to FAQs through DM automation ensures consistent, professional communication while resolving issues quickly.

How Automated Messages Can Help Businesses

For Instagram users, receiving an automated welcome message feels like a thoughtful gesture, especially when it’s personalized. For example, mentioning their profile picture or complimenting their content can make the interaction feel genuine.

In addition, automated Insta DMs allow businesses to:

  • Acknowledge new messages without delay.
  • Drive traffic to landing pages or sales through embedded links to your website.
  • Deliver promotional offers or encourage followers to engage with an Instagram story or post.
  • Improve productivity by using AI-powered tools that streamline messaging tasks.

When implemented properly, automated messages to new Insta followers can help businesses stay ahead in the competitive world of social media management.

When I first started using Instagram automation, I noticed an immediate difference in how I engaged with my audience. Previously, I would manually reply to every new follower with a thank-you message, but it became overwhelming as my account grew. Once I set up an automated welcome message, not only did I save hours of work, but I also made a much better first impression. Followers would respond positively, often thanking me for the thoughtful gesture, and several even clicked the link to my website that I included in the message.

Tools to Set Up Instagram Automated Messages

When it comes to automating Instagram direct messages (DMs), businesses have several options, ranging from built-in features to advanced automation tools. These tools can help you send automated messages, manage your Instagram account, and boost efficiency by reducing manual work.

Built-In Instagram Features for Message Automation

If you have an Instagram business account, you can use Instagram’s built-in messaging system to create instant replies and provide customer support seamlessly. Here’s how:

  1. Enable Automated Messages:
    • Log into your Instagram account and go to the “Settings” menu.
    • Locate the inbox settings section and toggle the auto-message is enabled button to activate automation.
    • Choose pre-defined actions, such as sending a thank you for your message response or directing followers to helpful resources.
  2. Set Up Auto-Replies for FAQs:
    Instagram allows businesses to set up pre-written replies for frequently asked questions. For example, if a follower asks, “What are your store hours?” the system can instantly reply with accurate details.
  3. Manage Your Instagram Inbox Efficiently:
    • Use features like the toggle switch to organize incoming DMs from followers.
    • Separate important messages to your new Instagram followers from general inquiries for improved productivity.

While Instagram’s built-in tools work well for smaller businesses or simpler needs, they may lack advanced capabilities like bulk message sending or detailed customizations.

Third-Party Tools to Automate Instagram DMs

For more robust features and enhanced DM automation, third-party platforms such as IGDM Pro and other social media management tools are excellent options. Here’s how they can help:

  1. AI-Powered Chatbots:
    Advanced platforms provide AI-powered chatbots that can automate instant interactions with your followers. These chatbots can personalize responses, making your welcome message feel less generic and more engaging.
  2. Bulk Messaging Features:
    Need to communicate with multiple followers at once? Tools like IGDM Pro enable you to send bulk messages or auto-responses to groups of followers, saving you time and effort.
  3. Custom Automation Options:
    These tools allow you to fully customize your automated IG DMs, so you can include your business name, promote a sale, or embed links to your website. Customization helps you stand out while improving conversion rates.
  4. Better Social Media Management:
    Third-party tools also include productivity-boosting features like analytics, scheduling, and advanced inbox organization. By centralizing your tasks, they help you focus on growing your audience and improving your customer experience.

By combining Instagram’s built-in automation features with the power of external automation tools, you can create a seamless system for sending messages to new IG followers and managing your DMs effectively.

A local fashion boutique in New York implemented Instagram DM automation to manage inquiries and greet new Insta followers. Using a combination of Instagram’s built-in automation tools and a third-party platform, they set up personalized welcome messages with a discount code and a link to their online store.

Within three months:

  • They saw a 50% increase in sales attributed to followers clicking the link in the automated message.

  • Response times improved significantly, reducing the average time to reply from 24 hours to under 2 minutes.

  • Their overall engagement rate grew by 40% as followers felt more connected to the brand through instant interactions.

     

receiving an automated welcome message feels like a thoughtful gesture

Step-by-Step Guide to Automate Instagram Welcome Messages

Setting up an automated direct message (DM) system on Instagram is easier than you think. Whether you use Instagram’s built-in tools or third-party platforms like IGDM Pro, automating messages to new Instagram followers can help you save time and make a great first impression. Follow these steps to get started.

How to Set Up an Automated Welcome Message in Instagram Business Accounts

If you have an Instagram business account, you can use Instagram’s built-in automation tools to create a personalized welcome message for your new followers. Here’s how to do it:

  1. Switch to an Instagram Business Account
    • If you’re not already using abusiness account, go to your account settings and switch to a business profile.
    • This enables access to key features like automated replies and better inbox management.
  2. Enable the Auto-Message
    • Open the Instagram app and tap your profile picture in the top-left corner.
    • Navigate to Settings > Messages > Automated Responses.
    • Use the toggle switch to turn on automated messaging.
  3. Personalize the Message
    • Create a pre-written message that feels warm and authentic, such as:
      “Hi [Name], thanks for following [Business Name]! Feel free to ask any questions or check out our website here: [Link].”
    • Include personalised content to acknowledge the follower’s action and make your message stand out.
  4. Test and Activate the Feature
    • Once the auto-message is enabled, test it by following your account from a different profile to ensure it sends correctly.
    • If everything works, your DM automation system is ready to acknowledge new messages instantly.

Using Instagram DM Automation to Manage Your Inbox

For those with high volumes of inquiries or followers in different time zones, DM automation can help you manage your Instagram effectively. Here’s how to maximize it:

  1. Use Chatbots for Instant Replies
    • Install tools that provide AI-powered chatbots, which can answer common questions or direct users to helpful resources. For instance, chatbots can reply with, “Thanks for reaching out! Visit our FAQ page here: [Link].
  2. Streamline Communication with Pre-Written Replies
    • Set up canned responses for popular inquiries like pricing, shipping, or product availability. This eliminates manual work while maintaining professional communication.
  3. Set Expectations for Replies
    • If you’re unable to reply immediately, use automated responses to let followers know when to expect a reply. For example:
      “Hi, we’ve received your message and will get back to you within 24 hours!”
  4. Re-Start the App for Smooth Operations
    • After making changes to your messaging system, always re-start the app to ensure your updates begin to work as intended.

By following these steps, you’ll be able to automate welcome messages to new Instagram followers using both built-in features and advanced tools, creating a smooth and professional customer experience.

automate welcome messages to new Instagram followers

Best Practices for Automating Instagram DMs

While setting up automated messages to new Insta followers is a powerful strategy, it’s important to do it right. Poorly executed DM automation can feel robotic and impersonal, potentially alienating your audience. Follow these best practices to ensure your Instagram interactions feel authentic and help you achieve your business goals.

Writing Effective Welcome Messages to Engage Followers

  1. Personalize Your Message
    Automation doesn’t have to feel generic. Use placeholders like the follower’s profile name to create a personalized experience. For example:
    “Hi [Name]! Thank you for following [Business Name]! We’re so glad to have you here.”
  2. Include a Clear Call to Action (CTA)
    Encourage your audience to engage further by directing them to your Instagram story, website, or latest post. A strong CTA could look like this:
    “Check out our latest collection here: [Link]. Let us know what you think!”
  3. Keep It Short and Friendly
    Your welcome message should be concise yet impactful. Avoid overwhelming your followers with too much information. A short message that thanks them and gives a helpful resource works best.
  4. Acknowledge Their Interest
    Mentioning something specific about your brand or content (like your mission, popular products, or services) can make the first impression memorable. For instance:
    “Thanks for joining us! We’re here to help you [solve pain point] with our [product/service]. Feel free to ask any questions!”

During a recent product launch, I used automation to send out a bulk welcome message to new followers who joined my page during the campaign. The message on Instagram included a discount code and a link to my landing page. This approach allowed me to acknowledge new followers while boosting traffic to my website. Within hours, I had a significant increase in purchases, proving how powerful automated messages can be for driving sales.

Tips to Avoid Looking Robotic

  1. Don’t Overuse Automation
    While it’s tempting to automate everything, excessive auto-replies can feel spammy. Strike a balance by automating initial responses while leaving room for manual work in follow-ups.
  2. Use Instagram Automated Messages Sparingly
    Avoid bombarding your followers with too many direct messages (DMs). Focus on sending only welcome messages or responses to common inquiries.
  3. Test Your Messages Regularly
    Before enabling your messaging system, test your automated DMs to ensure they’re working as intended. A poorly functioning system can lead to a negative customer experience.
  4. Update Your Pre-Written Messages Periodically
    Keep your pre-written content fresh by updating it to reflect new products, services, or promotions. This ensures your followers receive relevant and engaging communication.
  5. Include Personalized Content
    Even though you’re automating, small touches—like referring to the follower’s profile picture or username—can make a big difference in making your messages feel personal and genuine.

By following these best practices, you can send automated messages that enhance your relationship with followers and drive conversions, without sacrificing authenticity.

send automated messages that enhance your relationship with followers and drive conversions

How Automated Messages Can Help Grow Your Business

Automating Instagram direct messages (DMs) isn’t just about saving time—it’s a powerful strategy to enhance your customer experience, boost engagement, and ultimately drive business growth. By leveraging Instagram automation, businesses can focus on scaling operations while maintaining a personal connection with their audience.

Using Automation to Build Relationships and Drive Sales

  1. Create a Positive First Impression
    The first interaction with a new follower sets the tone for your relationship. By using automated Instagram DMs to send a friendly welcome message, you can show appreciation and make followers feel valued. For instance:
    “Hi [Name]! Welcome to [Business Name]. We’re thrilled to have you here! Check out our website: [Link].”
  2. Boost Engagement Through Targeted Messaging
    Encourage followers to interact with your content by directing them to an Instagram story, post, or promotion. This increases the chances of them engaging with your brand and building long-term loyalty.
  3. Drive Conversions with Strategic CTAs
    Automation allows you to seamlessly integrate sales-driven messages, such as:

    • Sharing links to your website or product pages.
    • Promoting discounts or limited-time offers.
    • Inviting followers to join your email list for exclusive deals.

    These messages can directly impact your bottom line by guiding followers down the sales funnel.

  4. Encourage Audience to Comment and Interact
    Use automated direct messages to invite followers to comment on your posts or participate in discussions. For example:
    “We’d love to hear from you! Share your thoughts on our latest post, and let’s start the conversation!”

Over 70% of Instagram users prefer brands that respond quickly to their inquiries.
According to a recent survey by Hootsuite (2023), 7 out of 10 users said they are more likely to trust and engage with a brand that provides quick replies through Instagram DMs. This shows the importance of automating responses to maintain customer satisfaction.
(Source: Hootsuite Blog)

How Automation Saves Time and Supports Business Goals

  1. Reduce Manual Work
    Automating your Insta DMs eliminates the need for repetitive tasks, freeing up time to focus on core business activities like creating content or strategizing campaigns.
  2. Handle Customer Support with Ease
    For Instagram business accounts, automated DMs can serve as the first line of customer support. By answering FAQs with pre-written replies or directing followers to helpful resources, you can resolve issues quickly and efficiently.
  3. Reach Followers Across Different Time Zones
    Whether you have a global audience or operate in multiple regions, automation ensures you can acknowledge new messages instantly, even outside of regular business hours.
  4. Scale Social Media Management Effortlessly
    As your follower count grows, manually responding to messages becomes increasingly difficult. By using AI-powered tools and chatbots, you can manage your inbox and maintain consistent engagement without sacrificing quality.
  5. Increase Productivity with Bulk Message Sending
    Tools like IGDM Pro enable businesses to send bulk messages for announcements, promotions, or updates, ensuring your communication remains timely and impactful.

Instagram accounts with automated messaging systems experience 35% higher engagement rates.
Research conducted by Sprout Social in 2023 revealed that businesses using automated Instagram DMs saw an average increase of 35% in engagement rates compared to those using manual replies.
(Source: Sprout Social)

Key Takeaways for Growing Your Business with Automation

  • Automation tools not only help streamline communication but also provide advanced features like analytics and scheduling to optimize your Instagram account.
  • By enabling auto-replies and instant interactions, businesses can foster stronger relationships, encourage repeat customers, and improve overall engagement.
  • Investing in Instagram automation is a long-term strategy to save time, enhance productivity, and deliver a seamless experience for your followers.

By using automated Instagram DMs, businesses can effectively manage their social media interactions, create meaningful connections, and drive sustainable growth.

automated DMs can serve as the first line of customer support

Conclusion

In the fast-paced world of social media, automating your Instagram direct messages (DMs) can make all the difference in managing your Instagram account effectively and building meaningful connections with your audience. By implementing automated messages to new Instagram followers, businesses can save time, reduce manual work, and ensure that every follower feels valued.

Using Instagram’s built-in automation tools or advanced platforms like IGDM Pro, you can send automated welcome messages, improve customer support, and even drive conversions by sharing links to your website or promotions. Additionally, automation helps you stay responsive across different time zones, deliver a consistent customer experience, and handle high volumes of DMs effortlessly.

Whether you’re looking to boost engagement, encourage instant interactions, or enhance productivity, adopting Instagram automation is a smart move to grow your business and take your Instagram interactions to the next level. With tools like AI-powered chatbots, pre-written messages, and productivity features like bulk message sending, the possibilities are endless.

Start by following this guide to set up automated Instagram DMs, test your messaging system, and keep refining your approach. By doing so, you’ll create a professional, responsive, and engaging presence that leaves a lasting first impression on your followers.

Frequently Asked Questions

How do I make sure Instagram sends a welcome message automatically to my followers?

To ensure Instagram sends a message automatically, you’ll need to use either Instagram’s built-in automation tools (available for business accounts) or third-party platforms like IGDM Pro. Once logged into your Instagram profile, navigate to your message settings, enable auto-messaging, and craft a welcome message. Don’t forget to test the feature by following your account from a different profile to confirm it works.

Why doesn’t Instagram automatically allow personal accounts to use automation?

Instagram doesn’t allow personal accounts to access automation features because these are designed for business accounts that need to manage higher volumes of Instagram interactions. Switching to a business profile gives you access to features like productivity boosting features, message insights, and support automated replies to improve engagement.

Where can I find the settings to enable automated messages on Instagram?

The settings to enable automated messages can be found in your business account’s inbox settings. Tap your profile picture located in the top left corner, go to “Settings,” select “Messages,” and toggle the button that says “Enable Automated Replies.” From there, you can create your list of actions and personalize your responses to new followers.

How do I handle followers who mention my business on Instagram?

If a follower mentions you in their Instagram story or post, Instagram notifies you in the “Activity” tab. You can respond by thanking them or engaging further using Instagram Direct (DMs). Automation tools can also be configured to recognize mentions and send a quick thank you message, improving your connection with the follower.

What should I do if the automated welcome message feature stops working?

If the feature stops working, ensure your login is complete and your automation settings are active. Restart the app to refresh the changes. Also, check if the issue is related to third-party tools by verifying their connection with your Instagram profile. For built-in tools, visit the settings and confirm the auto-message is enabled. If the problem persists, re-link your account or contact Instagram support.

Author Bio

Ellen Bartolino

Ellen is a seasoned author and communication expert, with a particular focus on Instagram. Her extensive knowledge of the platform has allowed her to create engaging and effective content for businesses and individuals alike. Ellen has a proven track record of crafting compelling Instagram captions and influencer marketing.